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Hotels can particularly benefit from implementing a GroupRes Solution to manage the accommodation booking process for their meetings and conferences. GroupRes will dramatically increase your productivity by saving your staff countless hours that they currently spend assisting non-professional meeting organizers in creating, managing and confirming their attendee hotel reservations. It also allows your Property to compete with those major chain properties that offer some of the functionality that GroupRes delivers. When you consider the features of GroupRes, you will be pleasantly surprised at the tremendous value proposition that GroupRes presents. Let's review how the three major components of GroupRes can work for you.
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GroupRes has developed a proprietary "PageBuilder" application to create a registration page similar to the Online Personalized Group Page offered by major chains. However, instead of waiting days to get the page built by the chain, GroupRes allows your sales person to create a booking page for a specific meeting by filling in a simple form in only a few minutes. PageBuilder creates a Reservation Page that presents all of the essential information about the meeting such as the meeting description, meeting contact person, meeting dates, room types available, room prices, cancellation and change requirements and an online booking engine. Plus, PageBuilder has a feature that allows attendees to answer questions that can provide important data for the organizer and hotel. These may be anything from flight arrival/airport transfer requests to menu selections.
Your GroupRes reservation pages are created using custom templates with all the information about your property like maps, driving directions, etc with hotlinks to your property's features and designed to match the rest of your website.
Once the Reservation Page has been built, a link to that page can be easily inserted into invitation e-mails sent out to all of the invitees. This link can also be put on the organization's website and included with any other promotional or information literature concerning the meeting or conference. |
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A key function of the Reservation Page is to provide the online booking engine that can connect directly into your hotel’s central reservation system through the GDS or to build a static rooming list which can be uploaded directly into your property management system. The GDS connection allows the attendees to receive a real-time confirmation number from your hotel system. GroupRes gives you the option on every group to make the business decision if GDS connectivity is a viable economic method compared to static database confirmations.
Both methods allow the attendees to manage their own reservation should they need to cancel or modify it. If they have special needs or requests, they can make those directly to the hotel and the person responding at the hotel can immediately find their booking in your system or in your GroupRes database if the data has not yet been transferred.
Because all of the meeting’s bookings are resident in either your central reservation system or your GroupRes database, your sales staff and your revenue manager are able to constantly monitor the take-up level of the room block. This eliminates calls from your sales staff to the meeting organizer for rooming list updates. Further, because your revenue manager has greater visibility of future inventory levels, it makes it substantially easier to achieve yield targets.
GroupRes also gives you immediate access to your future conference attending guests so that you can take full advantage of up-selling opportunities.
You also save a significant sum by not having to employ your reservation staff to manually enter the rooming list or accept reservation calls from the attendees.
Now, you will be able to offer the professional meeting planning community the registration tools they require. Our low, monthly flat rate usage fee is only $1.00 per room, per month with a maximum of $750.00 for most properties. Plus, by referring Planners who use our integrated or stand alone conference registration application, SnapRes, your property can not only eliminate the monthly fee but actually create a new income stream.
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As part of your GroupRes solution, we provide your property with a custom portal through which your groups that build their own rooming lists can quickly upload their lists and get either live confirmation emails from your system or confirmation emails from the GroupRes database sent automatically to all their attendees in a matter of minutes. Unlimited use of your custom FlashRes portal is included in your low monthly fee.
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Every time an attendee makes a reservation, all the details pertaining to that reservation are retained in a database which can be accessed by the meeting organizer and by anyone granted access by your sales staff through a password-protected login.
Not having to request progress reports from the hotel sales person or reservation staff saves both the time invested in the request and the time invested in the production of the reports. Because the database is maintained in a secure, online environment, these reports can be accessed at any time from anywhere.
This real-time access to the status of meeting reservations also allows the organizer to be more efficient and proactive in getting the invitees to finalize their reservations and complete room block requirements.
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If you would like to receive the benefits of the increased productivity, inventory management and savings of staff time that GroupRes offers to Hotels, please click the button and find out how easy it is to implement GroupRes into your operations. |
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